This podcast hosted by Dr. Justin Trosclair talks about How to handle patients.
Listen to the show for his recommendation on affordable and quality face cream…or is it lotion? One of the keys to success is to know your audience and the people you are serving. A farming community vs tech community will require you to change how you communicate to the patients. He also gives a great tip on how to install a low cost call system to alert staff that you need help in a room instead of screaming at them through a door. Train your staff with scripts and procedures so that the most common questions patients have are already answered. Streamline processes and educate your staff on the what and why you want the phone answered a certain way, why you use this suture versus another etc . He has plenty more to say so listen to the episode. In fact go ahead and subscribe on whatever podcast listening device you love and never miss the next episode.
If you like to talk to Dr. Justin and see how he can help with patients . Call the number Tel:13374535199 or schedule here http://www.drjustintrosclair.com/bookonline.
